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PABX System

PABX stands for Private Automatic Branch Exchange. Basically, it's a business phone system that manages internal and external calls within an organization. Unlike traditional telephone lines, PABX allows for multiple phone connections using a central switching system. This system automatically routes calls to specific extensions (individual phone lines) and handles features like call forwarding, voicemail, and conferencing. If you are looking to buy the best PABX for your business or organization, CCTV Shop has the largest collection at the best price in Bangladesh.

Latest PABX Price List in BD

Popular PABX Brands in BD

In Bangladesh, reputed brands like Panasonic, Grandstream, Avaya, Dinstar, IKE, Alpha PBX, Yealink, Mitel, Cisco, Yeastar, NEC, Siemens, and Zycoo offer high-quality PABX systems. These popular brands provide a range of PABX from traditional analog systems to advanced IP-based and hybrid solutions. CCTV Shop brings you a large collection of PABX from these well-known brands to meet the diverse communication needs of businesses in BD.

Types of PABX Systems

PABX can be categorized into different types based on their technology and functionality. Here are the main types of PABX systems:

Analog PABX

These are traditional PABX systems that use analog circuits and signals to route calls. Analog PABX systems are suitable for small to medium-sized businesses and are generally less expensive compared to digital or IP-based systems. However, they offer limited features and scalability.

Digital PABX

Digital PABX systems use digital circuits and signals to transmit voice and data. They offer more advanced features than analog systems, such as voice mail, call forwarding, and conference calling. Digital PABX systems are suitable for larger organizations and offer better scalability and integration with other communication systems.

IP PBX or VoIP PABX

IP PBX, or Voice over Internet Protocol (VoIP) PABX systems, use the internet or a local area network (LAN) to transmit voice and data. These PABX are based on IP technology and can offer a wide range of advanced features, such as unified communications, video conferencing, and integration with computer applications. IP-PBX systems are cost-effective, scalable, and offer flexibility in deployment options.

Hybrid PABX

Hybrid PABX systems combine elements of both traditional digital PABX and IP-PBX systems. They allow organizations to migrate from a traditional PABX to an IP-based system gradually, reducing the need for a complete system overhaul. Hybrid systems can support both analog and digital endpoints, as well as VoIP connections.

Virtual or Hosted PABX

Virtual or hosted PABX systems are cloud-based solutions where the PABX hardware and software are hosted and maintained by a service provider. Organizations can access the PABX features and functionality through an internet connection, without the need for on-premises equipment. This type of system is suitable for businesses with multiple locations or those looking for a cost-effective and scalable solution.

Features of PABX Systems

PABX systems offer a wide range of features to enhance communication and productivity within an organization. Here are some common features of PABX systems:

Call Routing and Switching

PABX systems efficiently route incoming calls to the appropriate extensions within an organization. This helps in managing high call volumes and ensuring calls are directed to the right departments or individuals.

Call Forwarding

PABX enables calls to be redirected to another extension, phone number, or mobile device. This is particularly useful for employees who are out of the office or working remotely.

Call Transfer

PABX system allows a call to be transferred from one extension to another, facilitating seamless communication within the organization.

Auto Attendant

This feature in PABX allows for automated call handling, providing callers with a menu of options to direct their call without human intervention. It improves customer service and operational efficiency.

Interactive Voice Response (IVR)

IVR systems enable automated interaction with callers through pre-recorded messages and touch-tone keypad inputs. IVR can be used for customer service, information retrieval, and call routing.

Voicemail

PABX features voicemail support, allowing callers to leave messages when the recipient is unavailable. Voicemail systems can also be configured to send notifications to email or mobile devices, ensuring important messages are received promptly.

Call Recording

PABX systems record incoming and outgoing calls for quality control, training, and legal purposes. Recorded calls can be stored and retrieved as needed for review and analysis.

Conference Calling

PABX allows conference calls, enabling multiple parties to participate in a single call. This feature is essential for team meetings, client discussions, and collaborative projects.

Scalability

Modern PABX systems are highly scalable, allowing businesses to add more lines and extensions as they grow.

Integration with VoIP

Many contemporary PABX systems integrate with Voice over Internet Protocol (VoIP) technology, offering cost savings on long-distance calls and enhanced connectivity features.

Benefits of Using PABX

PABX offers several benefits for organizations by enhancing efficiency, productivity, and cost-effectiveness. Below are some core benefits of using PABX system:

Cost Efficiency

PABX reduces the need for multiple individual phone lines, lowering operational costs. It also offers free communication between employees within the organization.

Improved Call Management

PABX system enhances internal and external communication through advanced features like call forwarding, call transfer, and conference calling.

Improved Customer Service

Features like auto attendants and voicemail ensure callers reach the right person or get important messages. With these functions, PABX also presents a professional image to clients and partners.

Enhanced Productivity

Using PABX streamlines communication processes and contributes to improved productivity and efficiency within an organization.

Why Should You PABX From CCTV Shop?

Being the largest office equipment retail shop in Bangladesh, CCTV Shop offers a large collection of IP phones and PABX at the best price. If you are looking to enhance your business communication, CCTV Shop is the best place to buy PABX systems in BD. CCTV Shop also offers the best deals on the latest laptops, desktops, servers, printers, projectors, accessories, and gadgets. Visit the nearest CCTV Shop shop to get your desired PABX or order online to enjoy a convenient delivery facility anywhere in BD.